faqs
Do you deliver to locations other than the United Kingdom ?
Yes. We are not responsible for any import tax duties or the like.
Do you deliver to Ireland ?
Yes but you will not qualify for free postage, a charge of £12.00 will be added to your order.
What do you charge for postage?
Free postage for mainland UK but a charge of £12.00 will be added to your order of outside the mainland.
What methods of payment do you take?
We take all major credit and debit cards through a secure Paypal site.
What is the Card Security Code that you ask for on the payments page?
For Visa and Mastercard the Card Security code is a 3 digit code
printed on the signature strip on the back of the credit card. The
value will be the last 3 digits of the printed number at the top of the
signature strip. The number at the top of the signature strip will in
most cases be the full credit card number followed by the card security
code but in some cases only the last 4 digits of the card number
followed by the card security code may be shown. For American Express,
the code is a four digit number on the front of the card above the
account number. This code helps us to confirm that the person using the
card has it in front of them, as the code is never held or written
anywhere else.
Why do you not list the width fittings on the web site?
All our shoes stocked are only produced in one width fitting. However,
if, having purchased you find them to be unsuitable, we will be happy
to offer a full refund providing that the shoes are still in perfect
condition.
How many shoes can I order?
You can order as many products as you like!
Where's my order?
On it's way hopefully! If you have any concerns please contact us.
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